Refunds:Instant refunds are done within 7days of the purchase. Product must be shipped back to the supplier for evaluation to ensure if it is in its origional packaging and not damaged in anyway. Within 24hours of recipt of the product and evaluation. A refund will be processed and may take between 7 & 14 business days to reflect depending on your bank
No exchanges
Quality concerns : our product comes with a 60 day money back guarantee on quality. Any factory faults or quality issues need to be addressed by contacting us with video or photo evidence of the quality issues in question and our team will then request the product be shipped out at our cost for evaluation. Should there be a valid quality concern you will recive ypur refund within 24 hours however depending on your bank it may take 7 to 14 business days t9 reflect.